An IT Question: Who Should Pay? Wed 12 Sep 07
Should you charge your users based upon how much service they get from IT? Will this drive them to the lower cost "shadow IT" with its inherent risks and problems? Since they are paying will they opt out of programs and policies that are in the company's best interests?
Conversely, should IT be free with no charge to the users? This may encourage them to use IT but will it be done effectively?
My question is "Who should pay for IT?" What do you think? How do you do it at your company and why?
"Help" photo by Cobber99
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