A major IT project for the Sales department is about to kick-off. You stop by to talk with the with the VP, Sales about it and the dialog goes something like this.
VP, Sales - My team has told me they are excited to finally get this project going. We've been wanting it for a long time. We really expect to see a lot of benefit from this.
You - I'm glad to hear that. As you're the Project Sponsor we really appreciate your help in getting this done.
VP, Sales - I'm behind this a 1,000%! You can count on me. Make sure to let me know when it is done I'd like to host a congratulatory dinner for everyone on the team.
You - Well I truly appreciate your support but we need more than that. Your active participation is required if we want this to be successful.
VP, Sales - Oh. (significant pause) What exactly is it you want me to do?
You - . . .
How do you respond? What do you expect your executive project sponsors to do? What is their responsibility?
"Help" photo by Cobber99
Got a question you'd like me to post for future discussion? Email it to me using the "Email Mike" link in the left hand column.
If this topic was of interest, you might also like the other posts in the IT Question category.