« The Real Problem With Computer Glitches | Main | A True Error, Not a Glitch »

Another Glitch Sun 26 Jul 09

Schwarzenegger: Overlook glitch, let paralyzed grad take bar exam

California governor by thomas hawk My last post, The Real Problem With Computer Glitches, dealt with the mis-direction calling failures merely "glitches" causes.  This morning I ran across a story on CNN, Schwarzenegger: Overlook glitch, let paralyzed grad take bar exam.  It seems that a glitch or technical error was keeping law student, Sara Granda, from taking the bar exam because she paid for the test with a check instead of the usual method of using a credit card.  Fortunately, it appears that Schwarzenegger is coming to the rescue.

As heart-warming as the story is, it is missing a couple of key elements. First, what really caused the problem, and second, what is being done to prevent it from happening again.

Apparently since the glitch appears to be on its way to being fixed by allowing Granda to take the bar exam (yet to be fully determined) so all is well, right? Well, not exactly.

What happens when the next person pays by check instead of a credit card. Given the current economic conditions in California I suspect the governor is a litte busy right now and may not have time to help out everyone with a payment processing error. It's really not much of a process if it calls for the governor to get involved every time there is a problem.

When this is all settled I'm sure there will be a press announcement saying the California Bar allowed Granda to take the exam, they'll apologize for the confusion and all will be happy. Except that we've (the public and media) have allowed them and they've allowed themselves to take comfort in the glitch classification and avoid fixing the real problem. When will we ever learn?

"California Governor Arnold Schwarzenegger, #2" photo by Thomas Hawk

            Tell A Friend Tell a Friend    View blog reactions   Bookmark    rss RSS Feed


TrackBack URL for this entry:

Listed below are links to weblogs that reference Another Glitch:

» A True Error, Not a Glitch from Beyond Blinking Lights and Acronyms
Baytown Mayor Admits Error In Release Of Banking Info I've written recently about The Real Problem With Computer Glitches. Computer glitches are when something goes wrong but we don't talk abut someone making a mistake or a bad process being... [Read More]



tell_a_friend Tell a Friend About Mike's Blog

Creative Commons License 
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 License.

My photos on
Mike Schaffner's items Go to Mike Schaffner's photostream

Free Subscriptions
  Free RSS Subscription

Free RSS Subscription

For An Email Of New Articles
Enter your email address:

Read On Your Mobile Device


Join the Conversation
Subscribe to Comments
  Free RSS Subscription

For New Comments Email
Enter your email address:

This is the personal blog of Michael W. Schaffner. The opinions expressed in this blog are soley mine and those of commenters. You should not infer that these opinions are the opinion of or have been endorsed by any current or former employer.

Please review the Privacy Policy.   I do love comments and trackbacks but I do reserve the right to remove any that don't comply with the Comments and Trackback Policy.  Rather than clutter up the front page with badges and statistics that are of little interest to anyone other than me I thought it would be best to establish a separate page for statistics and rankings.

Copyright © 2006, 2007, 2008, 2009 Michael W. Schaffner       You may copy or quote sections of this blog if you provide an attribution consisting of a reference to the Michael Schaffner and ''Beyond Blinking Lights and Acronyms" along with a hyperlink (if a web reference) to the blog posting.     

Creative Commons License 
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 License.